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Book part
Publication date: 21 March 2003

Priti Pradhan Shah and Kurt T Dirks

Social networks provide the architecture to facilitate important socio-emotional and task related exchanges within groups. However, researchers have just begun to explore how…

Abstract

Social networks provide the architecture to facilitate important socio-emotional and task related exchanges within groups. However, researchers have just begun to explore how relationships form in groups comprised of individuals who differ on one or more dimensions. This paper investigates the role of social categorization and social network theories on the formation of social networks within diverse groups. We suggest that each perspective offers an alternative, but incomplete, understanding of how relationships may arise in diverse groups. Specifically, we integrate these two perspectives to provide a more complete understanding of how different types of diversity impact tie formation and allow individuals in diverse groups to achieve their socio-emotional and task-related objectives.

Details

Identity Issues in Groups
Type: Book
ISBN: 978-1-84950-168-2

Article
Publication date: 14 October 2022

Franziska M. Renz and Richard Posthuma

This study systematically reviews the literature on psychological ownership theory since its inception 30 years ago. Psychological ownership describes why and how individuals…

Abstract

Purpose

This study systematically reviews the literature on psychological ownership theory since its inception 30 years ago. Psychological ownership describes why and how individuals inform their identities by taking ownership. The authors provide guidance and support to management scholars to access the field and make meaningful contributions to the literature.

Design/methodology/approach

A variety of bibliometric techniques for performance analyses and science mapping is implemented to examine quantitative bibliographic data of 178 studies on psychological ownership. The data are obtained from Web of Science. The VOSviewer science mapping framework is employed to perform the analyses.

Findings

Co-authorship, citation and keyword co-occurrence networks indicate the social structures, most influential authors, publications and journals, as well as topics of past research and avenues for future investigation in the field of psychological ownership. While the authors of the seminal studies Pierce et al. (2001, 2003) have shaped the field over the past decades, the future of psychological ownership research requires stronger collaborations across the globe to advance the field from the individual level to the group and organization level.

Originality/value

This study is the first to comprehensively analyze the management literature on psychological ownership from a historical perspective using a systematic approach, bibliometric procedures and quantitative data. Insightful guidance and avenues for future investigation are offered to move psychological ownership research forward.

Details

Journal of Management History, vol. 29 no. 2
Type: Research Article
ISSN: 1751-1348

Keywords

Abstract

Details

Lived Experiences of Exclusion in the Workplace: Psychological & Behavioural Effects
Type: Book
ISBN: 978-1-80043-309-0

Book part
Publication date: 4 October 2018

Paula M. G. van Veen-Dirks and Anne M. Lillis

This study examines the relationship between the motives for balanced scorecard (BSC) adoption and the development and use of the BSC. We expect that a stronger focus on economic…

Abstract

This study examines the relationship between the motives for balanced scorecard (BSC) adoption and the development and use of the BSC. We expect that a stronger focus on economic adoption motives is associated with full development of the BSC and its integration into the performance measurement and control systems of the firm. In contrast, we expect that a higher focus on legitimacy as a motive for adoption leads to loose coupling of the BSC with the control systems of the firm. We expect legitimacy as a catalyst to BSC adoption leads to a lower level of BSC development and use, which enables the organization to keep the environment satisfied, but does not influence processes within the organization.

The data are obtained from a web-based survey with 88 useful responses of firms indicating that they use the BSC. The study investigates the relationship between the motives for BSC adoption (economic and legitimacy) and the development and use of the BSC. The results provide evidence for the hypothesis that economic motives for adoption positively affect the development of the BSC. In addition, the results partially support the hypothesis that legitimacy motives negatively affect the use of the BSC. When legitimacy comes via the mechanism of mimetic isomorphism, it has a negative effect on use of the BSC. Surprisingly, however, legitimacy has a positive effect on use when it comes via the mechanism of normative isomorphism.

Details

Performance Measurement and Management Control: The Relevance of Performance Measurement and Management Control Research
Type: Book
ISBN: 978-1-78756-469-5

Keywords

Article
Publication date: 25 September 2019

Liah Shonhe and Balulwami Grand

Technology has influenced the implementation of electronic records management systems (ERMS) in government agencies. The high incidence of poor service delivery in government…

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Abstract

Purpose

Technology has influenced the implementation of electronic records management systems (ERMS) in government agencies. The high incidence of poor service delivery in government agencies is a key factor that has put pressure on the government to implement ERMS. Despite the potential benefits of implementing ERMS, the adoption and use of these programs has been slow and some systems have failed. Therefore, the purpose of this study is to assess how Tlokweng land board (TLB) implemented its electronic records management program using Kotter’s model and awareness, desire, knowledge, ability and reinforcement change model.

Design/methodology/approach

The study adopted a pragmatic paradigm and used a case study research design to collect data at TLB. The research made use of mixed methods approach to collect data using questionnaires, interviews and document reviews. Purposeful sampling was used to solicit data from 53 participants in the land board.

Findings

The findings of the study revealed that communication has been used as the most effective tool for managing change at TLB. However, TLB has not yet managed to reinforce the change implemented because of the lack of adequate training and motivation of change champions. Moreover, the change management team has little training on the change management framework produced by the Ministry of Lands and Housing.

Research limitations/implications

The study was limited to one land board in Botswana. Therefore, the findings may not be generalized to all land boards.

Originality/value

This is the first study to be conducted in Botswana that has assessed change management practices in the implementation of records management systems. This study therefore recommends adoption of the change management lens/framework by a records professional when implementing ERMS.

Details

Records Management Journal, vol. 30 no. 1
Type: Research Article
ISSN: 0956-5698

Keywords

Content available
Book part
Publication date: 22 June 2021

John N. Moye

Abstract

Details

The Psychophysics of Learning
Type: Book
ISBN: 978-1-80117-113-7

Abstract

Details

Lived Experiences of Exclusion in the Workplace: Psychological & Behavioural Effects
Type: Book
ISBN: 978-1-80043-309-0

Article
Publication date: 1 May 2006

Samia Chreim

To analyze lower level employees' retrospective views of their experience with organizational changes introduced by management; to provide a typology of change responses based on…

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Abstract

Purpose

To analyze lower level employees' retrospective views of their experience with organizational changes introduced by management; to provide a typology of change responses based on employees' interpretations.

Design/methodology/approach

Canadian bank employees' accounts of their experience with change were obtained in interviews and analyzed using established guidelines for qualitative data analysis. A typology of change responses (acceptance, resigned compliance, avoidance/opposition, and ambivalence) was derived from the data. Links are made to the literature on readiness for, compliance with and resistance to, change, and to the literatures on framing and on identity as they inform responses to change.

Findings

Among others, the findings indicate: that changes that are compatible with employees' role identity or that are viewed as enhancing organizational identity tend to be easily embraced; the extensive prevalence of the “resigned compliance” response; that lack of participation in change decisions may be a common expectation among employees of large bureaucratic organizations that seek uniformity across widely dispersed geographic units; and opposition to change may be functional from an organizational standpoint.

Research limitations/implications

Several research implications are outlined including the need for theories to consider that change has been ubiquitous and that its pervasiveness can place its legitimacy beyond questioning. Research limitation includes the fact that the study focused on change survivors and did not have access to employees who had willingly left, or were asked to leave the organization as changes were being implemented.

Practical implications

The study provides an understanding of the dynamics that underlie different responses to change. Understanding such dynamics is essential for the performance of the change agent role.

Originality/value

Unlike much of the extant literature that tends to focus on the managerial view of change and on managerial framing, this study contributes the lower level employee perspective on, and framing of, change. In contrast with other studies of change that attend to a specific change situation, this article focuses on experiences with multiple changes and on the general view of change held by participants. The study also addresses a gap in the literature, as empirical studies have failed to tie responses to change to identity dynamics.

Details

Personnel Review, vol. 35 no. 3
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 May 2020

M. Nazmul Islam, Fumitaka Furuoka and Aida Idris

The purpose of this paper is to propose a conceptual framework for ensuring employee championing behavior (ECB) during organizational change for business organizations in…

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Abstract

Purpose

The purpose of this paper is to propose a conceptual framework for ensuring employee championing behavior (ECB) during organizational change for business organizations in Bangladesh.

Design/methodology/approach

On the basis of previous literature, this paper proposed a framework for ensuring ECB during organizational change.

Findings

This paper proposed transformational leadership (TL), which enhances the championing behavior of the employee. In addition, valence, work engagement and trust in leadership act as potential mediators between TL and championing behavior. This paper also proposed organizational alignment (OA) as a potential moderator that influences ECB in the context of organizational change.

Research limitations/implications

This paper highlights numerous influential factors that enhance ECB. This proposed conceptual framework will be validated by the empirical evidence in future research.

Practical implications

This paper provides new insights for business leaders to understand the importance of ECB during organizational change. Moreover, this research underlined the effectiveness of valence, work engagement and trust in leadership and OA to nurture ECB in the time of organizational change, which helps managers of the business organizations to make efficient strategies to tackle organizational change.

Originality/value

This paper adopted Kurt Lewin’s change management theory and integrated with different factors associated with organizational change (TL, valence, work engagement, trust in leadership and OA) to propose a model to understand the mechanism of enhancing ECB in the context of change in Bangladesh’s business organizations.

Abstract

Details

Lived Experiences of Exclusion in the Workplace: Psychological & Behavioural Effects
Type: Book
ISBN: 978-1-80043-309-0

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